After the initial seven (7) days of membership, the membership may be cancelled by completing the Online Membership Termination Request. A membership termination request must be received by the YMCA a minimum of seven (7) days prior to your next billing date. Your membership termination is not complete until you receive an email confirmation reply from the YMCA, which will ensure your request was received and provide details of your membership termination. Memberships inactive beyond two months will again be assessed the development fee. Memberships that continue to auto draft payments beyond the termination date require immediate notification to the YMCA by emailing the Business Manager, Debb Huber, at email@example.com. The YMCA is not liable for payments that occur after the termination date, beyond sixty (60) days of the requested termination date. All paid membership fees, including development fees, are non-refundable.
You may request a temporary hold on your membership (no payments auto drafted) for one month, or up to two months consecutively, by completing the Online Membership Hold Request. Annual memberships (memberships that are prepaid in full for one year) do not qualify for a membership hold. A membership hold request must be received by the YMCA a minimum of seven (7) days prior to your next billing date. Your membership hold is not complete until you receive an email confirmation reply from the YMCA, which will ensure your request was received and provide details of your membership hold. Membership holds may be cancelled at any time through the Membership Service Desk and use of the facility would be immediate (prorated membership dues fee charged to account). A membership hold may be changed to a membership termination by completing the Online Membership Termination Request and your request would then follow the same stated policies required for a membership termination. Memberships inactive beyond two months will again be assessed the development fee. All paid membership fees, including development fees, are non-refundable.
Membership dues are non-refundable.
The YMCA reserves the right to cancel any program that does not meet the minimum enrollment numbers. Programs canceled by the YMCA will be fully refunded or the amount can be applied to your membership account for future use.
If a member wishes to cancel their participation in a class, refunds will not be given after the first class of the program meets. If you wish to drop out of a class after registering, you must notify the Rose E. Schneider Family YMCA prior to the date of the first class. The full amount, less a $5.00 processing fee, will be applied to your membership account for future use. Once the class has met, there will be no refunds granted.
Please note that the processing of refunds can take approximately ten (10) business days. If a class is scheduled on a holiday or the class is canceled due to bad weather or a situation beyond the YMCA’s control, the class will not be made up.
The YMCA is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, all individuals are asked to act appropriately at all times when in our facility or participating in our programs.
We expect persons using the YMCA to act maturely, to behave responsibly, and to respect the rights and dignity of others. Our Member’s Code of Conduct outlines prohibited behavior, but the actions listed below are not an all-inclusive list of behaviors considered inappropriate in our facilities or programs:
- Using or possessing alcohol or illegal chemicals on YMCA property
- Smoking on the YMCA premises
- Carrying or concealing a weapon or any device or object that may be used as a weapon
- Use of cell phones in the YMCA’s shower and locker room areas
- Use of any video/picture taking equipment, including camera phones, in YMCA’s shower rooms, locker rooms, and fitness center area
- Harassment or intimidation by words, gestures, body language, or any type of menacing behavior
- Physical contact with another person in an angry, aggressive or threatening way
- Verbally abusive behavior, including angry or vulgar language, swearing, name-calling, or shouting
- Sexually explicit conversation or behavior: any sexual contact with another person
- Inappropriate, immodest, or sexually revealing attire
- Theft or behavior that results in the destruction or loss of property
- Loitering within or on the grounds of the YMCA
In addition, the YMCA reserves the right to deny access or membership to any person who has been accused or convicted of any crime involving sexual abuse, is or has been a registered sex offender, has ever been convicted of any offense relating to the use, sale, possession, or transportation of narcotics or habit forming and/or dangerous drugs, or is presently or habitually under the influence of dangerous drugs or chemicals, narcotics, or intoxicating beverages.
Members and guests are encouraged to take responsibility for their personal comfort and safety by asking any person whose behavior threatens their comfort to refrain from such behavior. Anyone who feels uncomfortable in confronting a person directly should report the behavior to a staff member on duty. YMCA staff members are eager to be of assistance. Members and guests should not hesitate to notify a staff member if assistance is needed. In order to be able to carry out these policies, we ask that members and guests identify themselves to staff when asked.
In order to obtain membership or to access the facility as a guest, adults 18 years of age or older will be required to provide photo identification. Proper forms of ID can include your license, passport, or a state ID card. Access will not be granted without proof of photo identification.
Facility: Youth 7 and under must always be within arm’s length of an adult 18 years of age or older. Children 8 and older can be in the facility without adult supervision. Children 10 and under are not permitted in the Wellness Center.
Aquatics Center: Children 7 and under need to be within arm’s length of an adult. Children 6 and under must have an adult in the water with them at all times. Children 8 years of age and older can be in the Aquatics Center without adult supervision.
YOUTH MEMBER AQUATIC SAFETY PROGRAM
Aquatic safety at our pools is our first priority. All children ages 12 years and younger must participate in a swimming skills assessment and will be provided a colored wristband based on their swimming ability. Once tested, each time a child comes into the Y for open swim they will need to acquire their color appropriate wristband from the Membership Desk when checking in. Complete details are available on our Test.Mark.Protect page.
Please contact Michelle Gonzalez, Aquatics Coordinator, at firstname.lastname@example.org, with any questions.